Client Testimonials

We spend time getting to know our clients so that we can offer them the right advice and help them to flourish.

As a long established family business we have always seen the importance of building strong relationships with other businesses and services outside of the company and there is none more important than the relationship we have been lucky enough to form with our accountants, Westcotts.
Westcotts have been our accountant since I can remember and have worked with us to help us overcome some vital financial challenges, through our highs, our lows and our highs again. We have had a huge journey as a business over the years and we have been lucky enough to have Westcotts alongside us the whole way. We would never have done this without you.
I could not recommend Westcotts highly enough and for anyone that feels they don’t get enough support from their accountant, switch to them now.

Ken White Signs
Ken White Signs are based in Devon and established since 1967, they offer the most extensive range of sign services available anywhere in the UK.

I approached Annette Stone at Westcotts who very kindly took on the role of guiding us through the two processes of VAT claim backs. Firstly with HMRC and then with DCMS-Ecclesiastical Grant Fund.
I cannot state our sincere appreciation for her consummate professionalism throughout this exercise which took far longer than expected, due to exceptional difficulties. Annette showed determination and went the extra mile in meetings and discussions to fulfil the obligations undertaken by Westcotts to achieve the maximum VAT recovery for the church.
I certainly would not have been able to have achieved the same outcome without the professional expertise provided and so again thank you for this.

St. Matthias
St. Matthias is a church family of around 300 people of all ages. We offer a wide range of styles of church service and activities.

We began working with Westcotts in 2019 and they have become an extremely valued partner to our business. They provide accountancy, audit, tax and payroll advice to our Company. We consider Westcotts’ business to be of a similar size and geographical spread to our own, which enables the team, headed by Keith Clay, Adam Croney and Annette Stone, to draw on the expertise and experience of their colleagues across the firm when appropriate.
Their professionalism and attention to detail is second to none and I would not hesitate to recommend them to you.

Walter C. Parson Funeral Directors
Walter C. Parson Funeral Directors is a family business established in 1842 at Stoke Climsland, Cornwall. It has, either by inheritance or acquisition, remained in the family over seven generations. With 11 offices across the South West Peninsula, they strive to deliver a first class service, one which would only be acceptable to a member of their own family.

Having recently been subject to a VAT assurance visit, I have relied heavily on the tax advice and expertise provided by Annette Stone at Westcotts. At what can be an anxious and stressful time, Annette was a reassuring and professional presence who was able to guide me through the process of dealing with HMRC. Her advice and preparation in advance of the HMRC visit was invaluable and it was a great help to have Annette’s presence throughout the meetings with the Compliance Officer. I am certain her professionalism aided in a successful outcome for my business and I would not hesitate to recommend her services for any company requiring tax advice.

Subway
Subway is a privately owned company and one of the largest growing franchises in the world, now located in over 100 countries, it is the largest single brand restaurant chain in the world.

We are a small builders and DIY merchants employing around 20 people. We have been with Butterworth Jones and Westcotts for many years. They are small enough to give a first name service, but have the resources to tackle the more difficult issues when they come along.

Not only do they provide a friendly personal service for annual accounting and tax matters, they have also helped us over some difficult issues along the way. They have helped us with IT issues on our EPOS system and guided us through a mini restructuring which 18 months later is showing great benefits.

I have been a client of Westcotts for over 4 years and previously my father was a client for over 15 years before he retired.

The staff have all been extremely helpful with my questions (no matter how small or silly). They are friendly, efficient and extremely passionate about each individual client.

I have been treated as one of the family, with each bit of paperwork, email and account, I have been treated with respect, care and incredible attention to detail. I cannot say enough good things about this incredible company and the splendid staff.

Paull’s of Martock
Paull’s of Martock is a local, family run business, which prides itself on offering personal and friendly service to all customers, specialising in building supplies, timber, sheet material, tools and more.

Westcotts has provided us with support and advice for nearly 20 years. With the firm’s advice, together with the help of other professional advisors, we have successfully diversified and now offer corporate and leisure activities, including the popular Beautiful Days Festival, as a way of generating income to maintain the historic mansion and land.
Dale Simpson has helped us through some difficult times and through careful ‘budget and actual’ comparatives, together with cash-flow management, split between various activities of the estate, loss making or cash overflow areas have been successfully addressed resulting in a carefully managed, profitable and cash generative estate.

Escot House
Built by Sir John Kennaway in 1837, Escot House is a Grade II listed building, surrounded by some 1,200 acres of fields and woodland near Ottery St Mary in Devon.

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