Client Story – Forest Glade Holiday Park

The Westcotts team, led by Mandy French (Partner at Westcotts) have been providing accountancy support to the Forest Glade Holiday Park family business for over five years. From preparing partnership accounts and personal tax returns to helping with grant funding during Covid-19, Mandy has always been at the end of the phone to offer personalised support and guidance.

Forest Glade Holiday Park is situated between Cullompton and Honiton, in a forest clearing on the Blackdown Hills which is designated an Area of Outstanding Natural Beauty. The park has been family run for over 40 years and offers some of the best caravan and camping holidays in Devon, with a variety of accommodation options such as holiday caravans and camping pods. It’s a family friendly site, which offers a peaceful getaway where nature can be enjoyed.

When the Government published new guidance on digitising business accounts, called Making Tax Digital, in 2020, the Forest Glade Team knew where to turn. Mandy and her team were on hand to guide them through the process, and their expertise meant that the transition from paper accounting to online processes was smooth and efficient.

The team were introduced to an online accountancy tool which brings together all of your invoicing, cash flow and transaction data into one place. This enabled the Forest Glade team to simplify their accounts and process, and now means that Westcotts can access the data at each year end and when the team are in need of advice and guidance.

Andrea Gosling, Managing Partner at Forest Glade said, “I’ve been extremely impressed by the service offered by Westcotts. It’s clear that Mandy and her team understand our accountancy needs from the personal service they provide.

“As a business that historically always used paper for keeping our accounts, their help to transition the business towards digital accountancy was super important. They gave us the confidence and reassurance needed to see us through the process. Their help introducing us to online tools has streamlined all of our accountancy processes, and we haven’t looked back!”

Mandy French, Partner working at the Westcotts Tiverton and Honiton office said, “It’s been a pleasure to work with the team at Forest Glade and support their accountancy needs. From advice on the annual figures to finding software that will better serve their business, it’s been wonderful to see the business go from strength to strength.”

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